But she keeps me on the phone as I try to convince her to transfer me. I explained that the previous customer service rep transferred me to another department because the first lair of service deals with minor issues? I don’t know why. Please transfer me to the next tier of service. She then says, we will send you an email when we review your account. The person in customer service puts me through the hell of explaining the issue all over again.
Chimex reviews verification#
Then I call chime back as per their request to continue the verification process.
Chimex reviews license#
They want me to take a selfie holding my Drivers's license and a piece of paper with my name and today's date. Then I call customers services in the states and things go even further into the twilight zone. “Please go to the chime app and follow the prompts to unlock your account” Ahhh. Then there’s a “contact customers service via email” prompt and this is when things go downhill fast. Imagine that 11 times over a two day period. I still have no further avenues to take to unlock my account. There is no one you can contact higher up than the operators you original speak to and they just bounce you from one operator to another operator and never give you any answers. I received an email back and it stated "After review, unfortunately it appears that no further action can be taken on your account unless the items previously requested can be provided." I provided Chime with all my IDs, all my bills mailed to my address in my name, I did this 20+ times and still my account is locked.Ĭustomer Service for Chime is a joke, even if you call them on the phone the operators refuse to forward your call to anyone in the department in charge of reviewing your account. I finally pleaded in one of my emails to please stop asking for more proof of ID, I had nothing left that I had not sent them and to please unlock my account.
Again each operator sent me an email asking for the same proof of ID I had already sent twice by this time.įor the next three days and over 20 times sending in exactly what they asked for as proof ID, I continued to get no response to why my account was locked and that they had not unlocked it, until I sent more ID proof of who I am. Each operator asked for the exact same proof of my ID but none answered a single question I had and they were not able to tell me why my account was locked. There is no credit check when you apply for the card, no annual fee and no interest.Īt this point I contacted Customer Care by phone and was bounced from one operator to another operator to another operator to be just put on hold for another two different operators.
Chime reports to all three major credit bureaus. You can pay the monthly balance automatically with the Safer Credit Building feature. You transfer money from your checking account into the secured account to serve as a security deposit this money also becomes the credit limit on the card. Credit Builder The Credit Builder account helps you build credit with a secured Chime Visa credit card. The Save When I Get Paid feature automatically transfers 10% of direct deposits of $500 or more from checking to savings.
With Round Ups, all purchases you make with your debit card are rounded up to the nearest dollar Chime transfers the amount to your savings account. Two optional savings features allow customers to automatically transfer money to savings. You can transfer money directly from your checking account. There’s also no minimum deposit required to open an account and no cap on earning interest. As with the checking account, there's no minimum balance requirement and no fees. Savings Chime’s savings account comes with a 0.5% variable APY. You can withdraw money without a fee from any MoneyPass ATM, disable your card at any time from the app and get a replacement card free.Ĭhime offers an overdraft protection program, SpotMe, which gives you protection up to a limit (between $20 and $200) with no fees. The debit card attached to your checking account works anywhere Visa is accepted. Checking The Chime checking account has no monthly fees and no minimum balance requirement. You then have the option to open a savings account and apply for a secure credit card. When you become a Chime member, you open a checking account and receive your Visa debit card.
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